We are looking for a dedicated, self-motivated individual to help with day-to-day operations for our growing leather shoe brands, Fortress and Huma Blanco.

Responsibilities

Working for a small business, you must be ready to wear a lot of hats. Your responsibilities will include but not limited to the following:

• Manage inventory across multiple channels
• Process e-commerce orders
• Respond to customer service inquiries in a timely manner
• Process returns and exchanges
• Assist in planning and on-site coordination of photoshoots
• Participate in product design and development
• Assist in managing our Austin Showroom
  

Must-have Skills

• Experience with customer service
• Ability to manage multiple tasks at a time
• Excellent communication skills
• Attention to detail
  

Good-to-have Skills

• Experience with Klaviyo or other email marketing platforms
• Photography and video editing
• Fashion-forward
• Retail sales experience
• Ability in Photoshop, InDesign, and Lightroom
• Proficiency and understanding of major social platforms, such as Instagram and Facebook
• Customer service platforms such as ZenDesk or Gorgias